Emergency Preparedness

Children's Hospital team members, please click here for important hospital updates.

For hurricane relief resources, please click here.

Click here to donate to our employee crisis fund.

Children's Hospital New Orleans has plans and teams in place, ready to act, if an emergency begins to affect the New Orleans area. Similarly, you should be prepared to implement your own personal emergency plan for you and your family. Access the resource links on this page to help you with planning and staying informed.

Our emergency preparedness plan is designed to ensure the safety of our patients, their parents/guardians, and our team members. Even during hurricanes and tropical storms, we will continue to provide expert medical care for our patients and families.

When a hurricane or tropical storm threatens New Orleans and other parts of Louisiana, Children's Hospital will activate its emergency plan to provide patients, staff, physicians and family members with up-to-date information regarding our preparations, announcements about closing and reopening the facilities, and other relevant instructions.

Our website will be updated regularly so that you can access the most up-to-date information.

September 21, 2021: Hurricane Ida recovery

Hospital Operations Update

Children's Hospital continues to make great progress in our efforts to resume normal operations. On Monday, September 13, all Children's Hospital Specialty Clinic locations will be fully operational. Surgical services at our main campus will also resume normal operations on Monday.

As of Monday morning, September 13, the following Primary Care clinics are open as normal: Slidell, Northshore, Pelican Metairie, Tulane (1-10 Service Rd.), Napoleon Metairie and Napoleon Uptown, Carousel, and Lakeside.

As we work to rebuild, Children’s Hospital's Ormond Pediatric Group will be caring for patients at Children’s Hospital's main campus. Our Pelican LaPlace Pediatric Group will temporarily be caring for patients at the Pelican Metairie location. Please contact the offices directly to schedule an appointment.

Virtual Care has also resumed 24/7 operations. To learn more click here.

For questions about upcoming appointments:

Pediatric Primary Care Appointments: contact your clinic location as normal.

Specialty Care Appointments: contact 504.896.2888 or 844.200.2466

COVID-19 drive-thru testing for children, families, and school partners will resume on Monday, September 13 and will be operational from 9 am - 3 pm.

Employees and Providers:

Weather & Safety Resources for Families: