Through your Patient Portal (MyChart) account we offer a simple, clear, and convenient payment experience. It’s easier than ever to view and manage your medical bills digitally using a mobile device or computer.
Access your bills, make payments, and more by logging in to your LCMC Health Patient Portal (MyChart). If you do not have a portal account, register today to access the many benefits of the portal!
If you have questions about your bill, you can get help by getting in touch with our customer service team by calling 504.702.4862 or emailing LCMC Health customer service at LCMC-CustomerService@LCMCHealth.org.
See below for answers to common questions related to billing at LCMC Health.
Patients with Patient Portal (MyChart) accounts, will continue to access and pay their bills through the portal.
Patients without Patient Portal (MyChart) accounts will access their bills, make payments, and more by following the instructions on their paper statement.
Sometimes there is a slight delay between the time of your visit and when the bill is ready to view. You will be alerted when your bill is ready via notifications from your Patient Portal (MyChart) account, text message, and/or email, depending on your notification preferences.
LCMC Health gives you several ways to pay bills, including:
LCMC Health accepts payment via credit/debit card, electronic check payment (ACH), Apple Pay (if you’re using an Apple device), Google Pay (if you’re using an Android device), check and money order. Please do not send cash by mail.
LCMC Health understands that paying medical bills can be difficult and we offer flexible payment options to make it easier.
Additionally, you can get help by getting in touch with our customer service team at 504.702.4862.
It’s our top priority to protect the security of your personal and financial information. Your online payment instructions are sent over a secure internet connection with industry-standard encryption (SSL) and electronic payments are sent through a payment processor with guaranteed protection against unauthorized transactions. LCMC Health and agents acting on our behalf will never share your personal information with anybody else.
New Disclosure Requirements Effective August 1, 2017
Effective August 1, 2017, Louisiana Law states that all patients, when registering for services in a hospital or clinic, must be given and sign a new disclosure form – specifically the ACT 306/HB435 Regulatory Advisory. As a patient, you are being asked to review and sign this new disclosure form. This new form advises that you may receive a medical procedure or professional care from a physician or healthcare professional that will not be part of your hospital bill, and there is potential that these services may not be covered by your health insurance provider. As a result, you may be responsible for payment for all or part of these services. You are encouraged to contact your health plan to determine whether these independent physicians or healthcare professionals are covered by your health insurance.
LCMC Health is committed to helping patients understand and prepare for the cost of their care. LCMC Health provides a list of charges for services provided at our facilities; however, a patient’s out-of-pocket responsibility for these charges will vary, depending on their insurance coverage and benefit plan. We understand that it is confusing for a patient to navigate through the many factors involved in their final cost. Please contact our Financial Assistance staff at 504.702.4862 with any questions about a future service or a bill you have received.
The charges displayed only include hospital charges and do not include charges that are billed separately by the physician or other professional fees. Furthermore, the actual amount paid by a patient will depend on that patient’s insurance coverage, as benefit plans vary greatly. Also, please note that the charges are accurate as of the date they are posted, but are subject to change.
We accept most major insurances, including but not limited to:
Financial Assistance Policy
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Plain Language Summary of Financial Assistance Policy
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Financial Assistance Application & Document List
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The cost provided is a patient self-pay/cash price ESTIMATE for shoppable services only. This cost does not guarantee the final price for services. Unless specifically listed, the cost estimated does not include clinic or individual physician charges (i.e., radiology, anesthesiology, pathology, emergency medicine, or attending/consulting providers.) Your final price may be higher or lower than the estimated cost.
Looking for more information about the cost of care at LCMC Health? Use our Care Price Estimate Calculator.
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the machine-readable files on behalf of LCMC Health Employee Health Plan. Access the machine-readable files here.