John R. Nickens IV
President, Chief Executive Officer, LCMC Health Maternal and Child Health Services
John R. Nickens IV is the President and Chief Executive Officer of Children’s Hospital New Orleans and LCMC Health Maternal and Child Health Services. He originally came to New Orleans in September 2017 as President and CEO of Children’s Hospital. Mr. Nickens began his career at Texas Children’s Hospital in 1990 with management positions in revenue cycle and clinical operations. He went on to hold various administrative positions at Baylor College of Medicine in Houston and then returned to Texas Children’s where he has most recently held the position of Executive Vice President, overseeing system-wide clinical business analytics, Pediatric subspecialty medical service lines, and inpatient and outpatient operations.
George Bisset, III, MD
Senior Vice President, Chief Medical Officer
Dr. George Bisset was appointed Chief Medical Officer of Children's Hospital in April of 2018. He came to CHNOLA after most recently serving as Radiologist-in-Chief at Texas Children's Hospital and as a tenured Professor of Radiology at Baylor College of Medicine. After training at Children’s Hospital Medical Center in Cincinnati, he began his career in academic medicine in the Divisions of Pediatrics and Pediatric Cardiology at Tulane University School of Medicine. Over the course of his career, Dr. Bisset has also held tenured faculty appointments at University of Cincinnati, where he served as chief of the section of Body Imaging, and Duke University, where he served as chief of the Division of Pediatric Radiology. He is triple board-certified in Pediatrics, Pediatric Cardiology, and Radiology, with additional subspecialty certification (CAQ) in Pediatric Radiology.
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Ellis Arjmand, MD, MMM, PhD
Dr. Ellis Arjmand was appointed Surgeon-in-Chief of Children's Hospital in January, 2019. Dr. Arjmand provides oversight of all surgical service lines and is responsible for developing and implementing a strategic vision for the continued growth of high-quality surgical services. Dr. Arjmand is nationally known for his expertise in healthcare quality improvement and health economics, and for his research related to pediatric hearing impairment. Prior to joining Children's Hospital, Dr. Arjmand served as Chief of Pediatric Otolaryngology at Texas Children’s Hospital, and Professor of Otolaryngology and Pediatrics at Baylor College of Medicine. Arjmand also previously served as Professor of Otolaryngology at the University of Cincinnati College of Medicine where he was director of the Ear and Hearing Center and Pediatric Cochlear Implant Program at Cincinnati Children’s Hospital. He earned his bachelor's degree, medical degree and his Doctor of Philosophy (PhD) degree from Northwestern University in Chicago. Dr. Arjmand completed his otolaryngology residency and pediatric otolaryngology fellowship at Washington University in St. Louis and St. Louis Children's Hospital. He also holds a Master of Medical Management (MMM) degree from Carnegie Mellon University in Pittsburgh.
Raymond G. Watts, MD
Dr. Raymond Watts was appointed Pediatrician-in-Chief of Children's Hospital in May of 2018. He also currently serves as the William H. Stewart, MD Chair in Pediatrics at the LSU Health New Orleans School of Medicine where he leads the Department of Pediatrics, a division composed of over 80 pediatric faculty physicians. Prior to joining LSU, Dr. Watts served on the pediatric faculty at the University of Alabama-Birmingham (UAB), where he completed his pediatric hematology/oncology fellowship and ultimately ascended to the role of Director of the UAB Division of Pediatric Hematology and Oncology. Dr. Watts completed his pediatric residency at Arkansas Children’s Hospital in Little Rock.
Samir El-Dahr, MD
- Dr. Samir El-Dahr joined Children’s Hospital’s executive team in January, 2019 as the second Pediatrician-In-Chief, representing Tulane University School of Medicine and its pediatric academic medical program. Dr. El-Dahr received his medical degree at Aleppo University School of Medicine in 1982. He completed his residency in Pediatrics at the Medical Center of Delaware in 1986, followed by a fellowship in Pediatric Nephrology at the University of Virginia. Dr. El-Dahr joined the Section of Pediatric Nephrology at Tulane in 1990 and is currently the Jane B. Aron Professor of Pediatrics and Chair of the Department of Pediatrics at Tulane University School of Medicine, and Section Chief of Pediatric Nephrology. Dr. El-Dahr is actively involved in laboratory research and has served on several study sections at the National Institute of Health, where he currently holds funding related to mechanisms of kidney development. He is a member of the American Society for Clinical Investigation and was recently elected to the Board of Directors of the Association of Medical School Pediatric Department Chairs. Dr. El-Dahr is an active clinician with an interest in pediatric hypertension and transplantation.
Amanda Jackson, MD, FAAP, FAPM
Primary Care Medical Director
Amanda Jackson, MD serves as Children's Hospital's Primary Care Medical Director. A New Orleans native, Dr. Jackson earned her medical degree from LSU Health New Orleans and completed her pediatric residency training at Thomas Jefferson University in Philadelphia where she was named Chief Resident. After practicing pediatrics for 14 years, Dr. Jackson moved into a clinical operations role, serving as Associate Chief Medical Informatics Officer at Ochsner Health System. At Children's Hospital she oversees clinical operations at our growing number pediatrics locations across the Greater New Orleans Area as well as Virtual Care.
Senior Vice President, Chief Operating Officer
Matthew Schaefer joined the executive team at Children’s Hospital as Chief Operating Officer in December of 2017. Mr. Schaefer came to New Orleans from Texas Children’s Hospital, where he served as the President of the hospital’s West Campus for nine years. Prior to his time at Texas Children’s, he worked as an Associate for McKinsey & Co., a global management consulting firm. Mr. Schaefer holds a Bachelor of Science degree in Biomedical Engineering from Texas A&M and a Master’s in Business Administration from Rice University, Jones Graduate School of Management.
Courtney Garrett, CPA
Senior Vice President, Chief Financial Officer
Courtney Garrett joined the staff of Children's Hospital, New Orleans as Chief Financial Officer in February of 2014. She previously served as CFO of a national healthcare information services company. Prior to that, her career was spent in public accounting serving as an Audit Vice President for a regional firm with a specialty in healthcare. She earned her bachelor's in accounting from Louisiana State University and is a certified public accountant licensed in the state of Louisiana.
Jamie Wiggins, MS, RN
Senior Vice President, Chief Nursing Officer
Jamie Wiggins was appointed as Children's Hospital's Chief Nursing Officer in January of 2017. He comes from a background of working in pediatric hospitals, having served as the senior director for Clinical Services at Children's Hospital of Minnesota and most recently as the administrative director for Inpatient Services at Nicklaus Children's Hospital in Miami, FL. Mr. Wiggins earned his Bachelor of Science in Nursing degree from the University of San Francisco and his Master of Science degree from the University of California - San Francisco and is a Fellow of the American College of Healthcare Executives.
- Lou Fragoso
- Senior Vice President, Chief Administrative Officer
- In his role as Chief Administrative Officer, Lou Fragoso serves as a senior adviser to Children’s Hospital CEO, John Nickens IV, and manages a wide range of administrative and executive responsibilities. Fragoso works closely with CHNOLA physician leaders to further develop and grow the organization’s provider services infrastructure to help attract and retain top pediatric provider talent. Fragoso also serves as the primary administrative partner for practice plan development, and expanding upon statewide network of pediatric specialty centers and advanced care. Fragoso joins CHNOLA after most recently serving as President of the Texas Children’s Health Plan (TCHP), the nation’s first and largest Medicaid health maintenance organization created just for children. Fragoso also served as the Vice President of Business Operations at Texas Children’s Pediatrics, the largest pediatrics network in the country. After completing his Bachelor of Business Administration in Accounting at Loyola University Chicago, Fragoso began his career in accounting at KPMG. He went on to hold senior finance and accounting roles at Resurrection Health Care, Ann & Robert H. Lurie Children’s Hospital of Chicago, and Baylor College of Medicine.
Leron Finger, MD
Chief Quality Officer
Dr. Leron Finger, having previously served as Associate Medical Director, was named Chief Quality Officer in 2018. Dr. Finger earned his medical degree from the LSU School of Medicine in New Orleans and completed his pediatrics internship and pediatric critical care residency at Rainbow Babies and Children's Hospital. Dr. Finger is board-certified in Pediatrics and Pediatric Critical Care Medicine and serves as Clinical Assistant Professor of Pediatrics, LSU Health New Orleans.
Scott Macicek, MD
Chief Experience Officer
Dr. Scott Macicek serves as Chief Experience Officer at Children’s Hospital New Orleans and sees patients as a Pediatric and Adult Congenital Cardiologist and Electrophysiologist. A native of Lafayette, Louisiana, he received his undergraduate degree from the University of Louisiana at Lafayette. He attended medical school at LSU Health New Orleans and then completed residency training at Texas Children’s Hospital. Dr. Macicek then completed fellowships in pediatric cardiology and pediatric electrophysiology. Before moving back to Louisiana, he remained on staff at Texas Children’s Hospital. Dr. Macicek is board certified in pediatrics, pediatric cardiology, and adult congenital heart disease. Additionally, he is certified as a pediatric electrophysiologist by the International Board of Heart Rhythm Examiners.
Vice President, Academic Affiliations/Community Programs
Natasha Haynes is the Vice President of Academic Affiliations/Community Programs. She has been a part of the Children’s Hospital family for 17 years. She worked in Research for the first 14 years of her CHNOLA career before transitioning to the Operations side. Ms. Haynes, a native New Orleanian, holds a Bachelor of Science of Business Administration from the University of Southwestern Louisiana and a Masters of Business Administration from the University of Phoenix.
Vice President, Strategy & Business Development
Jonathan Brouk serves as Vice President of Strategy & Business Development and has been at Children’s Hospital since 2016. Prior to joining Children’s Hospital, Brouk practiced law both in the healthcare group of a large national law firm headquartered in Chicago and in the healthcare and business section of Chaffe McCall, LLP in New Orleans, focusing primarily on hospital-physician alignment strategies, patient privacy, and population health initiatives. Brouk earned a Bachelor of Arts degree in Economics, cum laude, from Tulane University and earned his Juris Doctor, cum laude, from Loyola University Chicago, where he was awarded a Beazley Institute for Health Law and Policy Fellowship.
Vice President, Hospital Operations
Ben Whitworth joined the staff of Children’s Hospital, New Orleans as Vice President of Hospital Operations in August of 2015. Mr. Whitworth comes to Children’s Hospital from UF Health in Jacksonville, Florida where he was the business administrator over Surgical and Perioperative services. He holds a Bachelor’s degree in Microbiology from the University of Alabama and Master’s degrees in Health Administration and Health Informatics from the University of Alabama at Birmingham, and is a Fellow of the American College of Healthcare Executives.
Lindsey Casey, RN, MSN
Assistant Vice President, Hospital Operations
Lindsey Casey, RN serves as Assistant Vice President, Hospital Operations at Children's Hospital. Born and raised in South Louisiana, and a wife and mother to three children, Lindsey began her career at Children's in 2001 as a Nurse Tech in the PICU. After graduating with her Bachelor of Science in Nursing degree from LSU Health New Orleans, she worked as a bedside caregiver for ten years before rising to the role of PICU Director. Lindsey served in this capacity for five years while simultaneously earning her Master's of Science in Nursing degree from Loyola University New Orleans. She then took on the role of Senior Director of Critical Care with oversight of the CICU, NICU, PICU, Emergency Department, ECMO program, Respiratory Therapy, and advanced practice providers. In 2018, Lindsey transitioned to her current role of Assistant Vice President, Hospital Operations which allows her to bring her clinical background to lead the hospital's support departments.
Assistant Vice President, Human Resources
Jill Fragoso is the Assistant Vice President of Human Resources at Children’s Hospital. In this capacity, Fragoso leads innovative strategies to improve staff engagement and wellness, customer service, talent management, and financial performance. Fragoso is also responsible for identifying future workforce needs and proactively identifying trends to recruit and retain the next generation of CHNOLA sidekicks. In addition to her oversight over traditional HR functions, Fragoso also serves as a key business ally as the organization continues its ongoing culture work. A nurse by training and a Fellow in the American College of Healthcare Executives, Fragoso joins Children’s with a wealth of Human Resources and wellness experience at top hospitals in Texas and the Midwest. Fragoso most recently served as a Director of Human Resources with Texas Children’s Hospital (TCH), where she oversaw all aspects of the employee health, wellness, and benefits program for the 14,000-person organization. Before joining TCH, Fragoso also held HR leadership positions at Presence Health and Northshore University Health System in the Greater Chicago area.
Lisa Labat, RN, BSN, MBA, NEA-BC
Assistant Vice President, Patient Care Services
Lisa Labat serves as Assistant Vice President for Patient Care Services at Children’s Hospital New Orleans. Her responsibilities include leadership and oversight of the Medical/Surgical units, Critical Care units, Emergency Department, Hematology/Oncology Unit, Rehabilitation Unit, Behavioral Health Unit, Social Services, Case Management, and nursing strategy. Lisa has over 29 years of diversified experience including staff nurse, charge nurse and preceptor, development and implementation of Dialysis Unit, Unit Director, Senior Director of Perioperative services, Senior Director, Acute Care Services, and Senior Director Patient Care Services. Lisa earned her Associate of Occupational Studies from Elaine P. Nunez Community College. She earned her Associate of Science in Nursing from LSU Health New Orleans, and her Bachelor of Science in Nursing from University of Louisiana at Lafayette. Lisa earned her Executive MBA from Southeastern Louisiana University in 2017 and is currently enrolled in the Doctor of Nursing Science program at LSU Health New Orleans.