Virtual Care for Kids

Seeing a pediatric specialist at home is as easy as 1-2-3!

When the world feels upside down, we’ll make sure your child’s healthcare is right side up with Virtual Care for Kids from Children’s Hospital New Orleans.

Our secure, easy-to-use video technology connects you to our pediatric specialists from the comfort and safety of home via phone, computer or tablet.

When your virtual care visit is scheduled, our video visits will ensure your family's healthcare doesn’t skip a beat.

Children’s Hospital is open and continuing to provide expert care for kids during this uncertain time.

Already scheduled for a virtual care visit? Take a look at some of our most common FAQs (frequently asked questions) below:

I have been scheduled for a virtual care visit. What do I do now?

Virtual Care visits require an active MyChart account. You can enroll here. Once enrolled, you can view your upcoming virtual care appointment and any other health information.

Prior to your appointment, complete eCheck-In for your Virtual Care visit. Once complete, you will be able to access the video.

Zoom App Icon Please download the ZOOM videoconferencing app, which will be used on your appointment day. Download for free:

Apple App Store Google Play

What do I do on my appointment date?

Log in to your MyChart account about 20 minutes prior to your appointment time and locate your appointment.

You will need to complete the eCheck-In process before the Begin Video Visit button will become available.

Once you are checked in, just remain in the video and your provider will join the video shortly.

For a full walkthrough of accessing your appointment, you can find our step-by-step guide here.