Virtual Care for Kids

Seeing a pediatric specialist at home is as easy as 1-2-3!

When the world feels upside down, we’ll make sure your child’s healthcare is right side up with Virtual Care for Kids from Children’s Hospital New Orleans.

Our secure, easy-to-use video technology connects you to our pediatric specialists from the comfort and safety of home via phone, computer or tablet.

When your virtual care visit is scheduled, our video visits will ensure your family's healthcare doesn’t skip a beat.

Children’s Hospital is open and continuing to provide expert care for kids during this uncertain time.

Already scheduled for a virtual care visit? Take a look at some of our most common FAQs (frequently asked questions) below:

I have been scheduled for a virtual care visit. What do I do now?

After being scheduled for a virtual care visit, you will receive a calendar invite sent to your email that contains a link to your video visit. Our care team will call you 48 hours before your appointment to confirm.

Prior to your appointment, please fill out a visit consent form here.

Zoom App Icon Please download the ZOOM videoconferencing app, which will be used on your appointment day. Download for free:

Apple App Store Google Play

Phone Icon Step 1: Call us at 504.837.7760 | M - F 7 am - 10 pm : Sat and Sun 10 am - 6 pm

Zoom App Icon BEFORE YOUR VISIT: download the ZOOM Cloud Meeting app. Your virtual care visit will be through this secure video conferencing app. Download for free:

Apple App Store Google Play

What do I do on my appointment date?

Simply click the link on your calendar invite or in your email to start your video conference.

The video can take place on your computer or smartphone.

If you didn’t receive the calendar invite or you can’t find it, give us a call at 504.837.7760 and we’ll be glad to help.

Quick Steps to Starting Your Video Visit:

Email Screenshot
1. Open the email
Zoom Download
2. Download Zoom
Virtual Waiting Room
3. Enter the Waiting Room