Online check-in FAQs

What is online check-in?

For patients with serious, but non-life-threatening conditions, online check-in allows families to hold their spot in line at the Children’s Hospital ED.

How does online check-in work?

  1. Click ‘Save My Spot’ to pick a time that works best for you.
  2. You’ll get a text including your reservation details.
  3. Arrive at your selected time, and your child will be seen promptly, according to severity of illness or injury.

Who is the online check-in feature for?

Anyone can use the online check-in feature. Click here to check-in online now. To contact the emergency department at Children’s Hospital, call 504.899.9511.

What does this services cost?

There is no additional cost for using online check-in.

Where do I go?

Children’s Hospital is located at 200 Henry Clay Ave., New Orleans, LA 70118. Once on campus, follow emergency signage to enter the ED on Calhoun Street.

*If you are having a medical emergency, go straight to the emergency room or call 911.