Your Rights:
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Non-discriminatory treatment regardless of race, creed, sex, disability or national origin.
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The right to give or refuse consent for certain medical and/or surgical procedures and treatments for your child within the limits of state law.
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The right to appropriate assessment and management of pain.
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The authority to seek appropriate care for your child, including additional consultations or second opinions.
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Information concerning your child’s condition that is current and easy to understand, and the right to know who each of your child’s caregivers are.
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Respect and dignity from all members of the hospital staff, as well as confidentiality and privacy concerning your child’s care.
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Access to religious counsel of your choice.
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The right, if medically stable, to be transferred to another facility upon request after you have obtained an accepting physician at the other facility.
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Clear discharge plans and instructions.
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The right to formulate advance directives relative to your child’s treatment and to have hospital personnel and practitioners who provide care in the hospital comply with those directives.
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The right to be free from restraints and seclusion of any form used as a means of coercion, disciplinary convenience or retaliation by staff.
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The right to receive care in a safe setting.
Your Responsibilities:
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To be available when medical staff needs to talk about your child’s care and make important decisions.
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To tell us how we can reach you when not at the hospital. Please leave a telephone number with your nurse.
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To ask questions concerning your child’s care.
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To follow all hospital rules including:
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Respect hospital and other patients’ property.
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Remain quiet.
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Obey visiting hours.
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Smoke only in designated areas.
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Strictly obey the hospital’s overnight visitor policy.
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To provide your own transportation to and from the hospital.
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To obtain your own meals.
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To pay the hospital bill if insurance or medical coverage is not applicable.
Children’s Hospital is committed to providing quality healthcare. If you have a complaint or suggestion, please contact a Guest Services Representative at extension 4444. Presenting a complaint will not adversely affect your child’s care.
The Ethics Committee is an advisory committee which serves as a resource to deal with ethical questions related to health care and/or interprofessional relationships. All members of the hospital community including the patient and his/her family have access to the committee. To access the committee, call Social Services at extension 4367.