Children's Hospital dispatches a critical care transport team by ambulance, helicopter or fixed wing aircraft to pick up and transport critically ill or injured patients from referring hospitals.
A referring physician can quickly and easily arrange a transport of a patient to Children's Hospital with just one convenient toll free call to 1-855-CHNOLA1 (1-855-246-6521).
The Transport Coordinator will answer the call and immediately notify the transport team to begin mobilization. A three-way call will then be established with the appropriate Neonatologist or Intensivist who will collect the necessary patient information from the referring hospital.
New procedures are in place to expedite the transport team's departure and patient pickup times. Transport services will inform referring hospital on the team's estimated time of arrival.
Our Clinical Team
Staffed with specially trained nursing and respiratory personnel capable of stabilizing the most critically ill newborns, infants, and children through age 21. The in-house team is available 24 hours a day, seven days a week, and are ACLS, PALS, and NRP certified.
The referring hospital arranges transportation to transfer a patient to Children's Hospital.
A referring physician can easily arrange a transfer of a patient to Children's Hospital with just one convenient toll free call to 1-855-CHNOLA1 (1-855-246-6521).
A coordinator will answer the call and immediately put an Emergency Department Physician on the line. The physician will collect the necessary patient information from the referring physician and will accept all appropriate transfer requests.
When subspecialty services are needed, the Children's ER physician will coordinate with those sub-specialists to ensure appropriate care is available when the child arrives.
Information needed to transport/transfer a patient
- Patient Name
- Age, weight and working diagnosis of the patient
- Unit where the patient is located
- Name of referring physician
- facility name and contact number
The referring physician will receive follow-up patient information within 24 hours of the transport or transfer.
The referring physician and/or members of the referring hospital staff are encouraged to discuss any concerns with a member of senior management by calling 504-899-9511 and asking for the administrator on call.