Guest Services Department
Our Guest Services Representatives are here to help you with various services. Department hours are 8 a.m. to 4:30 p.m., Monday through Friday. For all questions contact a Guest Services representative at extension 4444, or stop by the information desk in the main lobby.
The chapel is located just off the main lobby near the Information Desk. Visitors of all faiths are welcome to visit the chapel for prayer and meditation. Services are held on Sundays at 10 a.m. Holy Communion is distributed by request. Please call Pastoral Care at extension 4546 if you would like to see a chaplain or to receive Holy Communion, during the hours of 8 a.m. to 4:30 p.m. Monday through Friday. At other times or in emergency situations, please notify your nurse who will attempt to locate a chaplain.
Child Sitting Service
A child sitting service, staffed by hospital volunteers, is available at Children's Hospital for inpatients. Sitters may be scheduled by calling Guest Services at extension 4444.
This service is available to allow parents to leave the room to take a break, to go home for a while, to have a quiet meal outside of the room, etc. Please limit the time away to two hours so that this service may be provided to all who make a request.
Volunteers are available Monday through Friday from 8:30 a.m. until 8:30 p.m, and may be scheduled in advance forweekends. Requests for sitters should be received one day in advance. Volunteer sitters are limited, and requests will be filled in the order they are received.
As a courtesy to our out-of-town patients, we will provide laundry service as follows:
Please place your clothes in a plastic bag with your name and room number and give them to your Child Care Tech before 9 a.m. The Child Care Tech will bring them to the Housekeeping Department. Your clothes will be returned to you before 3 p.m. the following day. Every effort will be made to process laundry delivered on Friday the same day.
Your clothes will be washed separately from other patients' clothes, but will not be sorted. So please do not include clothes that may fade.
Help for the Hearing Imparied
A telecommunications device is available to help the hearing impaired by calling Guest Services at extension 4444. Arrangements can also be made for a sign language expert by calling Social Services at extension 4367.
Foreign Language Interpretation
If a family needs an interpreter to communicate with staff or physicians, arrangements can be made to use a device which accesses an international bank of interpreters. The family should notify the nurse to obtain assistance.
Letters and packages for patients are delivered to patient rooms each day, and any that arrive after your child has been discharged are forwarded to your home. Stamps and cards may be purchased in the Gift Shop, located in the main lobby. There is a mail box just outside the hospital's main entrance for outgoing mail.
The Times Picayune may be purchased just outside the main entrance to the hospital. Daily papers are $.50 and Sunday papers are $1.50. USA Today sells for $.75.
Children's Hospital does not provide transportation. However, there are taxi services available: